> ## Documentation Index
> Fetch the complete documentation index at: https://jetemail.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# List support tickets

> Lists tickets for the authenticated user, or for the active team when using a team-scoped credential.



## OpenAPI

````yaml /openapi.json get /support/tickets
openapi: 3.0.0
info:
  title: JetEmail API
  version: 1.0.0
  description: API documentation for JetEmail's transactional email service.
servers:
  - url: https://api.jetemail.com
    description: Production
security:
  - apiKeyAuth: []
tags:
  - name: Email
    description: Send transactional email
  - name: Outbound
    description: 'Outbound sending: keys, SMTP users, domains, logs, suppression'
  - name: Inbound
    description: Inbound routing, domains and forward destinations
  - name: DMARC
    description: DMARC aggregate-report domain setup, DNS verification and analytics
  - name: Marketing
    description: >-
      Marketing suite: templates, audiences, contacts, broadcasts, themes,
      assets and signup forms
  - name: Signup Forms
    description: Hosted signup pages and form submissions
externalDocs:
  description: Download OpenAPI Specification
  url: /openapi.json
paths:
  /support/tickets:
    get:
      tags:
        - Support
      summary: List support tickets
      description: >-
        Lists tickets for the authenticated user, or for the active team when
        using a team-scoped credential.
      responses:
        '200':
          description: Ticket summaries
          content:
            application/json:
              schema:
                type: object
                properties:
                  success:
                    type: boolean
                    example: true
                  data:
                    type: object
                    properties:
                      total:
                        type: integer
                        example: 2
                      tickets:
                        type: array
                        items:
                          type: object
                          properties:
                            number:
                              type: string
                              description: >-
                                Public ticket number used by the view, reply,
                                and close endpoints.
                            subject:
                              type: string
                            status:
                              type: object
                              nullable: true
                              properties:
                                id:
                                  type: integer
                                  nullable: true
                                name:
                                  type: string
                            department:
                              type: string
                              nullable: true
                            created_at:
                              type: integer
                              nullable: true
                            last_reply_time:
                              type: integer
                              nullable: true
                            locked:
                              type: boolean
                              example: false
        '401':
          description: Unauthorized
        '403':
          description: Invalid team context
        '502':
          description: Support service unavailable
components:
  securitySchemes:
    apiKeyAuth:
      type: http
      scheme: bearer
      description: API key for account management endpoints. Use your api_ prefixed token.

````