> ## Documentation Index
> Fetch the complete documentation index at: https://jetemail.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Getting Started

> Set up Marketing Suite and send your first broadcast.

This guide takes you through the minimum setup for a real marketing send.

## Before you begin

You need:

* A JetEmail account with access to **Marketing**
* Permission to edit DNS for a domain you control
* A permission-based list of recipients
* A physical sender identity and unsubscribe process appropriate for the laws that apply to you

<Warning>
  Do not upload purchased, scraped, or otherwise non-consensual lists. They generate complaints, damage sender reputation, and can lead to sending restrictions.
</Warning>

## 1. Add a sending domain

1. In the dashboard, go to **Marketing** → **Domains**
2. Click **Add domain**
3. Enter a domain or dedicated subdomain, such as `news.example.com`
4. Click **Add domain**

JetEmail creates the authentication and tracking records for that exact domain. See [Domains & DNS](/docs/marketing/domains) for the complete setup.

## 2. Publish and verify DNS

Add every record displayed on the domain page at your DNS provider:

* Return-path CNAME
* Two DKIM CNAME records
* DMARC TXT record
* Tracking CNAME

Keep the tracking CNAME in DNS-only mode. If you use Cloudflare, turn off the orange-cloud proxy for that record.

Return to JetEmail and click **Verify DNS**. The domain becomes **Active** when all required records resolve.

## 3. Create an audience

1. Go to **Marketing** → **Audiences**
2. Click **New audience**
3. Enter a name, such as `Product newsletter`
4. Add an optional description and internal tags
5. Click **Create**

An audience is a reusable list. Deleting an audience removes the grouping, not the contact records.

## 4. Add or import contacts

Open the audience and choose one of these paths:

* Click **Add contacts** to select contacts already in your account
* Click **Import** to upload new contacts from a CSV

For CSV import, include an `email` column. JetEmail also recognises `first_name`, `last_name`, and `status`; every other non-empty column becomes a custom property you can use as a merge field.

```csv theme={null}
email,first_name,last_name,company,plan
jane@example.com,Jane,Doe,Acme,Growth
alex@example.net,Alex,Smith,Example Co,Starter
```

The import summary reports added, updated, skipped, and subscriber-limit rows. See [Contacts](/docs/marketing/contacts) for accepted column aliases and status handling.

## 5. Create a template

1. Go to **Marketing** → **Templates**
2. Click **New template**
3. Choose a starter or **Blank template**
4. Give the template an internal name
5. Set its subject and preview text
6. Under **Sender**, choose the verified domain and enter the local part of the from address
7. Build the email in **Design**, or switch to **HTML**
8. Add an unsubscribe link with the footer block or `{{unsubscribe_link}}`
9. Use **Send test** to check the message in a real inbox
10. Click **Create**

<Note>
  The template is the source of the sender identity. Broadcasts and template-based transactional sends inherit its from name, from address, and reply-to address.
</Note>

## 6. Send a broadcast

1. Go to **Marketing** → **Broadcasts**
2. Click **New broadcast**
3. Enter an internal broadcast name
4. Choose your template and audience
5. Review or override the subject
6. Optionally choose a future date and time
7. Click **Send now** or **Schedule**

The preview on the right shows the selected template. A scheduled broadcast remains editable from the Broadcasts list until sending begins.

<Warning>
  Review the audience, sender, subject, links, merge fields, and unsubscribe experience before sending. A live send cannot be recalled after it is accepted into the delivery queue.
</Warning>

## 7. Read the results

Open a completed broadcast to see:

* Recipient, sent, failed, and pending counts
* Delivery, unique open, and unique click rates
* A searchable recipient list
* Per-recipient delivery status and a link to the message log

For account-wide trends, use **Marketing** → **Metrics**. For receiver responses and a full event timeline, use **Marketing** → **Logs**.

<CardGroup cols={2}>
  <Card title="Design better templates" icon="pen-ruler" href="/docs/marketing/editor" arrow="true">
    Learn every editor mode, block, style, and preview control.
  </Card>

  <Card title="Automate the next send" icon="diagram-project" href="/docs/marketing/workflows" arrow="true">
    Turn templates into triggered, timed sequences.
  </Card>
</CardGroup>