> ## Documentation Index
> Fetch the complete documentation index at: https://jetemail.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Click Tracking

> Configure email click tracking to monitor when recipients click links in your emails.

## Overview

Click Tracking modifies each link in your email body to track when recipients click on them. When a recipient clicks a link, they are first sent to our tracking server and then immediately redirected to the original destination URL. This feature provides detailed insights into email engagement and link performance.

## Requirements

### Domain Validation

Click tracking only works for domains that are **validated in the dashboard**. Domains added through control panels or manual DNS configuration cannot use this feature.

## How Click Tracking Works

1. **Link Modification**: Each link in your email body is automatically modified to point to our tracking server
2. **Click Detection**: When a recipient clicks a link, they are first directed to our tracking server
3. **Event Logging**: The click event is logged with recipient information and the original destination
4. **Redirect**: The recipient is immediately redirected to the original URL destination
5. **Dashboard Reporting**: Click events are displayed in your dashboard analytics

## Setting Up Click Tracking

1. Log into your dashboard and navigate to your validated domain
2. Go to the **Settings** section and find **Click Tracking**
3. Toggle the feature **On** or **Off** as needed
4. Click **Save** to apply your settings

## Custom Tracking Domain

By default, tracked links are routed through `link.jete.ml`. You can replace this with a subdomain of your own domain (for example, `link.yourdomain.com`) so tracking URLs match your brand. This applies to both click and [open tracking](/outbound/open-tracking).

### How to configure

1. In your domain settings, find the **Custom Tracking Domain** section
2. Enter a subdomain of your validated domain in the **Tracking subdomain** field (e.g., `link.yourdomain.com`)
3. Click **Save**
4. Add the CNAME record shown in the dashboard at your DNS provider

![Custom Tracking Domain](https://cdn.jetemail.com/assets/images/custom-link-tracking.jpg)

<Warning>
  Do not enable any CDN proxying services (e.g. Cloudflare's orange cloud) on the tracking CNAME. The record must resolve directly to our infrastructure or tracking will not work.
</Warning>

Once the CNAME resolves, the dashboard will mark the domain as **Verified** and tracked links in outgoing email will start using your subdomain.

### Why use a custom domain

* **Branding**: Recipients see links on your own domain instead of `jete.ml`
* **Deliverability**: Some filters treat shared tracking domains less favorably than first-party domains
* **Trust**: Users are more likely to click a link that matches the sender's domain

If left blank, tracking links continue to use the default JetEmail domain.

## Limitations and Considerations

### Deliverability Impact

* Modified links can trigger spam filters
* Some email providers flag emails with tracking links
* May reduce overall email deliverability rates

### User Experience

* Slight delay in link loading due to redirect process
* Some users may notice the tracking URL in their browser
* Privacy-conscious users may be wary of modified links

### Technical Limitations

* Requires domain validation
* May not work with certain email clients that block redirects

## Best Practices

### When to Use Click Tracking

* Marketing campaigns where link performance is critical
* A/B testing different call-to-action links
* Understanding user engagement patterns
* Measuring campaign effectiveness
* Tracking conversion rates from email campaigns

## Need Help?

If you need assistance configuring click tracking or have questions about its impact on deliverability, please contact our support team.

<Card title="Related Documentation" icon="link">
  * [Getting Started with Outbound SMTP](/outbound/getting-started)
  * [Domain Validation Guide](/outbound/getting-started#domain-validation)
  * [Email Authentication](/outbound/email-authentication)
  * [Open Tracking](/outbound/open-tracking)
</Card>
