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A Marketing domain controls which addresses templates can send from. It also provides aligned authentication and a branded hostname for tracked links.

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Choose the domain

Use a dedicated subdomain when possible: Separating campaign mail from employee or transactional mail gives each stream a clearer identity and limits reputation crossover.

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Add a domain

  1. Go to Marketing → Domains
  2. Click Add domain
  3. Enter the full domain, such as news.example.com
  4. Click Add domain
JetEmail sets link.<your-domain> as the default tracking domain and opens the domain detail page.
The Free Marketing plan includes one sending domain. Paid Marketing plans can add more.

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DNS records

Copy the host and value exactly as shown in your dashboard. Values are generated for your domain and account; the examples below describe their purpose, not values you should publish. If your DNS provider supports Domain Connect, Auto-configure appears on a pending domain. Use it to authorise the provider to add the displayed records. Otherwise, add them manually.
Do not proxy the tracking CNAME. In Cloudflare, its proxy status must be DNS only, not the orange cloud.

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Verify the records

  1. Wait for your DNS provider to publish the changes
  2. Return to the Marketing domain
  3. Click Verify DNS
  4. Check that every row shows Verified
Domain Connect changes often appear within 5–15 minutes. Manual DNS updates may take longer depending on the provider and the previous TTL. The overall status is:
  • Pending while required records are missing
  • Active when JetEmail can verify the configuration
Only active domains appear in the template sender picker.

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Configure tracking

Open Tracking & Settings on the domain page.

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Open tracking

Adds an invisible image to marketing messages and records a unique open when it loads. Open data is directional rather than exact: image blocking and privacy features can hide or create opens.

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Click tracking

Rewrites eligible links through the tracking domain, records the visit, then redirects the recipient to the original URL.

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Tracking domain

The field is required and must be a subdomain of the Marketing domain. It defaults to:
You can change the prefix—for example, to email.news.example.com. Save the setting, update the Tracking CNAME if its host changed, then verify DNS again.

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Choose a sender in a template

After the domain is active:
  1. Open Marketing → Templates
  2. Create or edit a template
  3. Under Sender, enter a from name
  4. Enter the local part, such as updates
  5. Select the verified domain
  6. Optionally set a reply-to address
The result is updates@news.example.com. Broadcasts and Marketing transactional requests using that template inherit this sender.

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Dedicated sending IP

Paid Marketing plans can add dedicated IPs from Billing → Subscription. When the add-on is provisioned, the domain page displays Sending IP:
  • Off uses the account default
  • On assigns the domain to your dedicated pool
A dedicated IP gives you direct control of reputation, but it also makes you responsible for establishing and maintaining sufficient, consistent volume. See Deliverability & compliance before enabling it.

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Remove a domain

From the Domains list, click Remove. Templates that reference its sender will no longer have a usable verified from address, and you cannot send from that domain until it is added and verified again.